Pool & Water Sports at Riviere Sands

Review

Stayed here for 4 nights and booked standard new caravan. This was our first caravan holiday and wasn't sure what quite to expect. On arrival we were told our caravan wasn't ready. Before I even had a chance to be disappointed after our 5 hour journey from wales the lovely member of staff called Emily who was seeing to us told us because of this she would upgrade us free of charge to a prestige caravan! Wow! I was very happy with that and what a great start to the holiday. Lovely spacious caravan. Large sitting area, extras such as being bigger and has tv and ensuite in main bedroom and a dishwasher. Weather was lovely so decided to have a look around and unfortunately we had a problem with locking the caravan door. Had to ring a number as it was 6.30pm and reception was closed. It happened to be Emily who answered and a little embarrassed on the phone I asked for help as I didn't want to leave the caravan unlocked. Within a couple of minutes she had made her way up to our caravan bringing a spare key card and lucky she did as there was a crack in ours which I think is why it wouldn't lock. Minor issue but so grateful how quick it was dealt with. Site was very clean and tidy. A lovely chippy on site and less than 5 mins down the road is the loveliest pub called the bluff which had the best views!we came here every night for drinks and ate here twice. Friendly staff and tasty food.
Gorgeous sandy beach and lovely walks. I'm glad I didn't take much notice of the negative reviews before coming. It really is a lovely site and I will definitely be returning.
Please thank Emily as she should be praised for her excellent customer service..